Apr 07, 2022
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The impact of individual actions and decisions to the bottom Telephone Number List line In other words, Southwest invests in training to help employees think like business owners. This, in turn, produces real results, like its consistently low cost-per-seat mile. When Southwest's learning team decided to implement a business acumen Telephone Number List simulation several years ago, there was some initial concern about how well it would be received. Bryant explained, "Some people, especially Telephone Number List those without financial training, were nervous about the topic. We are such a people-oriented company that we didn't want people to think that now we're just a financially oriented company and everyone will be judged purely on financial performance. But we Telephone Number List positioned the need for the business literacy training as another way to prove that we actually care tremendously for each employee. We explained that if you understand Telephone Number List what the numbers mean then you can better understand how your work provides an integral contribution to the business." Southwest Airlines, according to Bryant, has never had a layoff - a rarity in the airline business. The more their employees understand the challenges of the business, the better they Telephone Number List appreciate the importance of making smart decisions every day.